Frequently Asked Questions
1. Will there be new TeeWalt Disney shirt designs regularly?
Answer: Absolutely! We update our store with new styles and products every week. To stay updated, follow us on Facebook and Instagram, and don’t forget to enable notifications for the latest sales and new product drops!
2. Can TeeWalt ship Disney shirts globally?
Answer: Yes, we’re a global store! We ship our Disney shirts to any location around the world.
3. How long does it take to receive an order?
Answer: Delivery times vary:
- USA, UK, Australia, Canada: Expect your order 2-5 business days after placing it, with a total delivery time of 3-7 business days.
- Alaska, Hawaii, Puerto Rico, other countries: Delivery can take 2-4 weeks. Factors like holidays, weather, or customs might cause further delays.
4. Is it possible to track my TeeWalt order?
Answer: Yes! All orders are trackable. It takes about 5-7 days to process an order, after which you’ll receive a tracking number. If you can’t find your tracking number, email us at [email protected] with your order number.
5. What payment methods does TeeWalt accept?
Answer: We accept payments through Stripe, PayPal, and credit cards.
6. What if I made an error in my shipping address?
Answer: If your order hasn’t shipped yet, email us quickly at [email protected] to update your address. Unfortunately, if your order is already in transit, we cannot reroute it. Always double-check your information when placing an order.
7. Are there any responsibilities for taxes and duties on international orders?
Answer: Yes. Customers are responsible for any taxes and duties on international orders. Note that we do not refund duties and shipping fees for returns or exchanges.
8. Can I cancel or modify my order after placing it?
Answer: Orders can be modified or canceled only if they haven’t been processed for shipping. Contact us immediately at [email protected] if you need to make a change. Once the order is in processing, we won’t be able to make any changes.
9. What is TeeWalt’s return and exchange policy?
Answer: If you’re not satisfied with your purchase, you can return or exchange it within 30 days of receipt. Items must be in original condition. Please note that we don’t cover return shipping costs, and the original shipping fees are non-refundable.
10. Are there any size guides available for the shirts?
Answer: Yes, we have a detailed size guide available on our website. We recommend checking the size guide before ordering to ensure the best fit.
11. How secure is shopping on TeeWalt? Is my data protected?
Answer: Your security is our priority. Our website is SSL-certified, making sure all your personal and payment information is encrypted and secure. We do not store credit card details nor have access to your credit card information.
12. Do TeeWalt Disney shirts come in kids’ sizes?
Answer: Yes, we offer a variety of sizes, including options for kids. Check our product pages for specific size availability.
13. How often are new Disney designs released?
Answer: We release new designs weekly. Keep an eye on our social media channels or sign up for our newsletter for updates on new arrivals.
14. Is there customer support available for inquiries?
Answer: Absolutely! Our customer support team is available to help with any questions or concerns. Contact us via email at [email protected].
15. Do you offer gift cards?
Answer: Yes, we offer gift cards in various denominations. They are perfect for gifting and can be purchased directly from our website.
16. Are there any care instructions for the shirts?
Answer: Yes, each shirt comes with specific care instructions. Generally, we recommend washing in cold water and tumble drying on low to maintain the quality and longevity of the print and fabric.